Call Center Associate - Inbound - SVO Palm Desert Office - Palm Desert, CA
Company Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com. Location Surrounded by a scenic outcropping of the Santa Rosa Mountains in Southern California, the Palm Desert Contact Center enjoys a serene location adjacent to one of the area’s most noted golf resorts, and just south of our beautiful Westin Desert Willow Villas property. Department Palm Desert Contact Center – Inbound Team Job Description The Call Center Associate (Inbound Activations) is responsible for assisting open dated packages in securing arrival dates. Associate is also responsible for any inquiries in reference to reservations, rescheduling, cancellations, tour changes, and accommodations.
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