Patient Admitting Specialist - Behavioral Health - Eisenhower Medical Center - Rancho Mirage, CA

Reports to: Director and/or Office Supervisor

Experience Preferred: Previous experience in Healthcare setting and prior Customer Service Experience

Specific Skills, Knowledge, Abilities Required:

• Medical terminology, payment processing, Hospital based Federal Rules, Regulations and procedures, safety practices


• Computer literate in usage of (Word, Excel, Outlook, etc.) Knowledge of general Office equipment.


• Self motivated, self starter, and able to organize efforts around helping patients have a positive experience.


• Skills and strengths in all forms of communications, particularly verbal and written.


• Exercises a high degree of initiative, judgment, and discretion.


• Analyses situations accurately and takes effective action.


• Establishes and maintains effective working relationships.


• Excellent customer service skills with patients, co-workers and guests.


• Previous Admitting experience or Insurance related position in the Healthcare field of employment.