Residential Program Specialist - Martha's Village and Kitchen - Indio, CA

Job Summary: Schedule: Graveyard Shift (Salary $10.50 – $11.00 per hour)
Support clients by providing supportive and stable housing. Performs daily intake procedure, client file maintenance, client evaluations and support through the continuum. Provides general supervision of client activities, documents pertinent shift information in daily logs, CSTAR™ database program, and client files.

Essential Functions:

• Provide New Client Orientation for Bridges to Independence.


• Input and maintain client data in CSTAR system.


• Follow established procedures for intake and check-out of clients.


• Provide referrals and resources to STTH clients.


• Monitor progress of families through beginning of continuum. Meet with clients and document the weekly progress of the client using a solution-focused approach for accountability of attaining benchmarks.


• Maintain sober living environment compliance through implementation of drug and alcohol screening procedures. Perform UA testing; interpret results and follow through with the procedures to inform the client of the results.


• Review Service Statistics and correct erroneous data based on the reports.


• Conduct weekly client living area inspections. Inspect cleanliness of the living spaces and inform clients of deficiencies and provide opportunities for life skills education.


• Ensure compliance with the personal belongings policy and with extermination of the facility.


• Document pertinent shift information and observations in activity log, client files, and data management system. Inform case management of pertinent client information by way of the daily log, email or voicemail systems.


• Conduct bed checks according to curfew regulations.


• Ensure compliance with CPS reporting guidelines. Consult with HHSA worker to ensure the best interest and safety of the children in the program.


• Ensure client compliance with house rules and guidelines.


• Monitor breakfast, lunch, and dinner attendance of children in accordance with the Department of Education’s food grants encouraging balanced meals for children.


• Walk through the program each school day to ensure children are off to school on time.


• Comply with and enforce established policies and procedures.


• Follow established procedures in maintaining a safe & clean environment.


• Follow established procedures in conducting nightly bed checks.


• Provide crisis intervention and management as needed.


• Facilitate monthly resident house meetings.


• Attend meetings as assigned, bringing relevant residential information to the team.


• When directed, order hygiene, office and cleaning supplies for the program.


• As a data specialist: review, correct, update information in CSTAR™ for the residential program.


• Facilitate and monitor the election process for Village Council Representatives


• Promote and maintain positive communications and working relationships among staff, volunteers, and clients.


• Support the Shared Living Responsibilities Program.


• Generate Remedy Work Orders for Facilities and CSTAR issues.


• Work well in emergency situations


• Perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE: Candidate, as a condition of employment, must be able to successfully take and pass CSTAR© training within first three months of employment.

Minimum Education and Experience: High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience including six months experience in Social Services. Will consider volunteer work, customer service or other employment that has provided direct customer service or high volume public contact where patience and tack are required and excellent written and oral communication. Ability to concisely and accurately write client incident reports and log critical client information in to CSTAR© client data base. Must possess valid Riverside County Food Handler’s certification

Job Type: Full-time

Salary: $11.00 /hour