Front Desk Clerk - Warm Sands Villas - Palm Springs, CA

We are looking for people who are genuine, friendly, thoughtful and resourceful. People who care enough to go the extra mile to give our guests a great experience. People who create energy, act and look the part, know our guests and make it happen!
Hotel Front Desk Clerk Job Description

• Ensure guests are greeted upon arrival and make time to interact effectively with guests


• Manage the registration process


• Ask for identification and ensure that the provided credentials are accurate


• Handel guest check-ins and check-outs appropriately


• Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction


• In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.


• Professionally represent the hotel, deal positively with the public and possess pleasant telephone manner.


• Perform other duties as assigned

Job Requirements:
Must have customer service experience/hotel experience.
Local from Palm Springs

Job Type: Full-time

Local candidates only:

Required experience: