Host or Hostess - Wolfgang Puck Group - Palm Desert, CA

The Wolfgang Puck Group has established our restaurants with the objectives of providing a unique cuisine paired with a special ambiance in order to create a memorable dining experience for our guests. Our restaurants are part of our continuous effort to offer superlative quality and the highest level of gracious and courteous guest service. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Wolfgang Puck Group’s objectives and exacting standards.

The Host or Hostess’s basic function is to welcome, greet and seat guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. The position also requires the employee to provide guests with accurate information regarding the restaurant and its operations. The essential hospitality standards must be used at all times: enthusiastically recognize guest per the Wolfgang Puck Group standards: eye contact, smile, speak first, engage in polite conversation, and use the guest’s last name. The ability to handle high volume phone calls, reservation taking skills, multi-tasking, all the while maintaining composure.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee is occasionally required to reach with hands and arms and taste or smell. The employee must regularly lift and/or move up to 5‑10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.

Required experience:

• 1 plus year of restaurant experience: 1 year