Sales Associate - New York & Company - Palm Desert, CA

New York and Company: Fashion, Passion, Vision.

We’re looking for the next generation of leaders who have a passion to succeed. The fast pace is thrilling, the challenges come quickly, and the opportunities are limitless. We hire world-class talent with a desire to excel on the selling floor and the ability to connect with our customer. We pride ourselves on our collaborative work environment that celebrates diversity in people and ideas. Whether it is managing a store, creating visual merchandising presentations, or championing a best-in-class customer experience, we will help you find your place to grow.

JOB TITLE: Sales Associate

REPORTS TO: Store Management

OVERVIEW OF POSITION: Our Sales Associates generate sales and create an exceptional in-store experience for everyone who enters our store. Sales Associates are expected to execute on a variety of activities as assigned by the manager on duty, including selling, merchandising, processing freight, and cashiering.

KEY RESPONSIBILITIES:
Drives sales by interacting with customers to provide a genuine and welcoming experience

Communicates with customers, management and peers in a friendly and attentive manner; puts the customer first

Utilizes strong listening skills to identify customer needs

Applies fashion knowledge to make product recommendations and style customers

Balances customers and tasks simultaneously and efficiently, using good judgment and teamwork

Partners with management to resolve customer service situations

Drives credit and other in-store promotional strategies and initiatives

Provides assistance at the fitting room, when appropriate

Processes transactions which may include ringing at the Sales & Services desk

Demonstrates a sense of ownership of store performance and standards

Maintains zone presentation to ensure the store remains neat, clean, and organized

Processes shipment and replenishes the sales floor as needed

Required Skills

Required Experience

Must be 18 years of age or older

Retail apparel experience preferred

Must have a flexible schedule that meets business needs including working weekends, holidays and overnights (if applicable)

Ability to stand, bend, stoop and lift at least 30 lbs. is required

Strong oral and written communication skills

Ability to work in fast-paced, continuously changing environment

EDUCATION:
High school Diploma or GED equivalent required

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.