Job Objective: A brief overview of the position.
- The position is responsible for ensuring that all patients have an accurate and comprehensive registration experience.
Reports to
- Office Manager, RN Practice Manager, CAO
Supervises Ages of Patients
- Adolescent
- Adult
- Geriatric
Blood Borne Pathogens Qualifications
- Education
- Licensure/Certification
- Experience
- Preferred: Previous experience in Healthcare setting and prior Customer Service Experience
Specific Skills, Knowledge, Abilities Required
- Knowledge of medical terminology, payment processing, Hospital based Federal Rules, Regulations and procedures, safety practices
- Computer literate in usage of (Word, Excel, Outlook, etc.)
- Knowledge of general Office equipment (fax, scan, copier, phones, etc.)
- Self motivated, self starter, and able to organize efforts around helping patients have a positive experience.
- Skills and strengths in all forms of communications, particularly verbal and written.
- Exercises a high degree of initiative, judgment, and discretion.
- Analyses situations accurately and takes effective action.
- Excellent customer service skills with patients, co-workers and guests.
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79 reviews
The Eisenhower Medical Center is perhaps less known by its presidential name than by the name of a first lady: The not-for-profit…
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