Group Sales Manager (Based In The USA)

Group Sales Manager
At Hamilton Princess & Beach Club, our approach to Human Resources begins with selecting the best candidates to join our global team of service professionals committed to turning moments into memories for our guests. As a member of our Sales team your passion, strong leadership skills and engaging interpersonal skills will ensure efficient and effective operation of the Department.

Summary of Responsibilities:
Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include, but are not limited to, the following:

• Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues


• Meet and exceed personal sales room night booking goals: monthly, quarterly and yearly


• Exceed monthly goals in each of the following categories: site inspections, personal sales calls, entertainment and prospecting


• Identify and execute key action steps each quarter that will achieve booking goals


• Work with Director of Front Office Operations and Director of Revenue Management to meet and exceed budgeted group room rate


• Actively target and solicit new business within the territory assigned


• Manage your own annual travel and entertainment budget without exceeding your allotment


• Motivate, lead, coach and manage all aspects of team members” performance


• Utilize Opera sales system in compliance with Fairmont Hotels & Resorts brand standards


• Develop key and developmental accounts for both hotels that will generate long term business partnerships


• Stay familiar with industry trends via appropriate publications/trade memberships if necessary


• Able to think strategically and maximize our group potential over required periods to include use of meeting space for meetings and events. Arrival and departure patterns that fit with the hotel business needs


• Following up on leads in a timely and professional manner within the respective territory both by telephone and by written correspondence


• Fully qualifying each piece of business to understand the full potential of the booking


• Learning the strengths and weaknesses of our top competitors so as to be able to sell against them


• Develop and maintain close and effective working relationships with all supporting departments


• Coordinating with conventions services on groups involving rooms and banquet revenue


• Adhering to all Fairmont Hotels & Resorts sales standards


• Participation required annually at Fairmont training workshops and achieving shop scores of 90% or more


• Participate in all Fairmont Hotels & resorts territory sales events and trade shows, involves preparation of events, invitation of clients and facilitating of event


• Maintaining positive relations with all Guests, Vendors, Colleagues and Global Sales Offices while portraying a professional Fairmont image at all times


• Overnight travel which may include weekends to conduct ongoing sales calls to clients in your territory


• Manage and share one coordinator with two other Sales Managers


• Participate in hotel committees


• Performs other duties and projects as assigned

Qualifications:

• A Degree in Business Management, Sales and/or equivalent experience is preferred


• Must be a results-oriented, highly motivated individual, with a positive attitude


• At least five years hotel leisure sales management experience, is required, preferably in a luxury Hotel environment


• Proven ability to work effectively in a demanding and fast paced environment


• Proven ability to work cohesively as part of a team in a multi cultural, diverse environment


• Proven ability to focus attention on guest needs, remaining calm and courteous at all times


• Ability to act independently and work with minimal supervision


• Ability to work as a team while at the same time negotiate and effectively communicate within a remote office environment


• Proven ability to work efficiently in a demanding and fast paced environment


• Proven ability to work cohesively as part of a team in a multi cultural, diverse environment


• Proven ability to focus attention on guest needs, remaining calm and courteous at all times


• Ability to make effective presentations


• Excellent written and verbal communication skills essential


• Computer literacy including Outlook, Microsoft Word, Excel and Power Point essential. Property Manager experience preferred


• Ability to travel and work non-traditional hours

Visa Requirements: All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry – leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership program. An exciting future awaits!