Food & Beverage Server Trainee

Food & Beverage Server Trainee
As an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience, your warm, personal attention and knowledge of our outstanding Food & Beverage offerings ensures that our guests feel unique and valued.

Hotel Overview: Reigning from Bermuda’s highest point, over a majestic 100 acre estate, The Fairmont Southampton is located on the southern shore of Bermuda. The Fairmont Southampton has been the island’s premier luxury resort since its opening in 1972 and is regarded as a leader in the hospitality industry on the island.

Summary of Responsibilities:
Reporting to the Assistant Maitre’d, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service


• Greeting all guests with enthusiasm, providing professional, friendly and engaging service


• Assisting the Food & Beverage Servers as required


• Assisting with serving food and beverage orders efficiently


• Maintaining full current knowledge of food and beverage including special promotions items as well as other products and services


• Checking guest satisfaction through service, resolving minor problems and promptly reporting complex problems


• Maintaining a safe, clean, tidy, organized, well stocked work area including assigned tables


• Ensuring stations are adequately stocked


• Ensuring tables are properly set, cleared and reset throughout shift; including checking linens, china, glassware etc are in good condition


• Maintaining a professional appearance and relationships with colleagues


• Participating in various meetings and training programmes


• Following outlet policies, procedures and service standards including all safety and sanitation policies when handling food and beverage


• Other duties as assigned

Qualifications:

• Excellent customer service, interpersonal, team, communication (verbal and written), observation, organization and problem solving skills


• Be accountable, reliable, flexible and detail oriented


• Willing to accept and carry out instructions with a good attitude


• Able to work efficiently under pressure in a fast paced multi-cultural environment


• Able to work cohesively with fellow colleagues as part of a team


• Be focused on guest needs, remaining calm and courteous at all times



Physical Aspects of Position (include but are not limited to):


• Constant standing and walking throughout shift


• Frequent lifting and carrying up to 15-20 lbs


• Occasional kneeling, pushing, pulling, lifting


• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Only applicants who are Bermudian, a Spouse of Bermudian or hold a Permanent Resident’s Certificate are eligible for this position.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry – leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership program. An exciting future awaits!