Head Clerk - BevMo - La Quinta, CA

General Summary:
The Head Clerk assists the Store Manager and Assistant Store Manager in motivating and inspiring the team to achieve store productivity goals. They help manage the payroll budget to ensure the store’s contribution is on target. The Head Clerk also provides a strong leadership presence and control in the store, while ensuring that all customers receive good service and quality merchandise.

Major Duties and Responsibilities:
Assists Store Manager and Assistant Store Manager in responsibility for the store

Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs

Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers

Performs all duties of an Associate while also functioning as a Head Clerk

Utilizes company tools to diagnose opportunities and develops action plans to improve performance

Forecasts/reforecast business, focusing on productivity to meet sales goals

Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.)

Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business

Assists Store Manager in partnering with Corporate Service Center personnel to increase sales, drive/promote merchandise categories, and expand markets

Helps Store Manager in identifying training needs and providing on-going training opportunities as needed

Provides direction, support, and ongoing feedback to staff

Leverages individual staff strengths

Assists in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly

Assists Store Manager and Assistant Store Manager in delivering consistent, in the moment, feedback and coaching

Ensures company standards are met for store and associate appearance at all times

Prioritizes, plans, and adjusts schedules as necessary to maximize sales

Consistently reviews payroll, ensuring appropriate staff levels at all times

Plans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely manner

Ensures all pricing, signage, and display information is correct at all times

Receives regular vendor deliveries and stock sales floor in a timely manner

Responsible for controlling inventory stock levels and reordering as necessary within budget

Enforces all company policies and procedures, including health, safety, and security

Manages and controls shrink

Performs all duties as directed by supervisors

Requirements

Skills Required:
Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions

Relationship Management: Able to build constructive and effective relationships

Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies

Planning and Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals .Possess strong organizational and time management skills

Demonstrates strong listening, written and oral communication skills

Qualifications:
Strong verbal and written communications skills

Must be an excellent organizer and problem solver with strong project management skills

Possess strong interpersonal skills to communicate with confidence to both internal and external customers