Front Desk Agent - Westin Properties - Palm Desert, CA

Essential Functions:

– Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.

– Promote the Starwood Preferred Guest Program and provide recognition and benefits to all present members.

– Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.

– Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.

Requirements

– Education: High school or equivalent education required.

– Experience: One to two years in a customer service or related position, hospitality industry preferred.

Property/Location

Discover the essence of desert tranquility amid an inspiring outcropping of the Santa Rosa Mountains in southern California. This uniquely imagined resort is suffused with signature Westin style and personal services to help you relax, refresh and renew.

Diversity Commitment

At Vistana, we celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better – a better place to work, a better place to grow, enabling a better way to see the world. Vistana is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, citizenship status, marital status, age, veteran’s status, disability, or sexual orientation. If you have a disability or special need that requires an accommodation, please let us know.