Lead Teller Operations Specialist Trainee - Palm Springs, CA Area - JPMorgan Chase - Palm Desert, CA

160048861

Job Description

Play a vital role in the customer banking experience at Chase!

A Lead Teller-Operations Specialist Trainee is responsible for completing the Lead Teller-Operations Specialist Training Program (60 days) and learning the business activities of a Lead Teller-Operations Specialist.

As a Lead Teller-Operations Specialist on a Branch Banking team, you support the Branch Manager and Tellers to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements. Apply these skills to become a Lead Teller Operations Specialist at Chase and help impact the customer banking experience.

You’ll contribute significantly to the success of your branch by helping with the following:

Supporting the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards

Process and assist customers with transactions

Making customers’ lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week

Introducing customers to your branch team who focus on building relationships and assisting with specialized financial needs; Lead Teller-Operations Specialist who are successful in making referrals may be eligible for monthly incentives

Assist with scheduling, as necessary

In the absence of the Branch Manager or designated banker, you’ll be given responsibility to communicate branch priorities throughout the day

Qualifications

Minimum one year retail branch banking experienced required OR two years experience in related retail or logistics environment

Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required

Demonstrated proficiency in operations, transaction accuracy, and Teller referrals

Demonstrated leadership abilities and works well in a team environment

Knowledge and interest in connecting customers to available technology

Demonstrated ability to make connections, engage and educate customers

Detail-oriented, organized and ability to multi-task with an ability to follow policies, procedures, and regulatory banking requirements

Availability to work Branch hours, including weekends and some evenings

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Job

Client Associate/Teller

Primary Location

US-CA-Palm Desert-Palm Desert / 42469

Organization

CONSUMER & COMMUNITY BANKING

Schedule

Full-time

Job Type

Standard

Shift

Day Job

Travel

No

Corporate Brand

Chase