Warehouse Technician Job - Time Warner Cable - Indio, CA

Posting Job Title: Warehouse Technician

Requisition #: 176109BR

Posting Location: Indio, CA, US

Area of Interest: Engineering/Technical Operations

Position Type: Full Time

Posting Job Description

PURPOSE:
Responsible for performing activities related to the day-to-day operation within the warehouse material and CPE departments. Including both BU material and supporting material initiatives/programs within the Region.

To maintain warehouse flexibility and productivity, this position may be required to perform some or all of the duties and responsibilities of the following positions:

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Works on all material inventory, replenishment, receiving and tech/contractor issue.

Fully supports warehouse to achieve overall 6 plus turns, maintaining at least 98% cycle count accuracy with 98% plus fulfillment rate.

Supports CPE team to achieve 100% CPE fulfillment rates and 100% count accuracy.

Supports coordination of material (including E&O) at both the BU and Regional level.

Loads and/or unloads various products and materials used in the day-to-day operations of the company.

Stocks materials in proper locations and follows up on shortages and damages to products.

Reviews stock requests for proper authorization, part numbers and correct descriptions.

Reports problems found with stock requests to Warehouse leadership.

Fills and issues orders to appropriate personnel within required timeframes.

Enters all receiving records into the PeopleSoft inventory system.

Maintains adequate levels of inventory at all times by reporting shortages to Inventory Specialist and Warehouse Supervisor.

Assists in preparing and reconciling monthly cycle counts.

Participates in daily, weekly, monthly and yearly physical inventories.

Audit, batches and key punches completed material stock requisitions (MSR) into the PeopleSoft inventory system.

Day to day CPE operations as directed by warehouse lead or supervisor to include receiving, shipping, and tech/contractor/retail center CPE issue.

Responsible for assuring all tech receipts for new and returned equipment are accurate and signed by both the technician and warehouse according to audit and filed in accordance with records retention.

Assists weekly tech CPE reconciliation and monthly physical inventory.

Records all completed work daily.

Responsible for pre issuing all CPE for technicians in a timely manner based on delivery date.

To include reviewing stock levels of current CPE per tech prior to issue to help maintain a 30 day rotation of stock and to issue equipment based on recommended standard issue

Works with Inventory Specialist to insure all transfers are handled properly.

Responsible for processing equipment returns from techs, counters and contractors.

OTHER DUTIES AND RESPONSIBILITIES:
Evaluates material problems and coordinates any follow-up with the Engineering department or vendor.

Work to actively address excess and obsolete and other non-deployable material issues with corrective action programs.

When applicable, checks in field personnel equipment returns.

Responsible for maintaining the warehouse area in a neat, orderly and inventoried manner.

Performs other duties as assigned.

JOB RELATED QUALIFICATION STANDARDS:
Knowledge/Skills/Abilities:
Must possess strong customer service skills and a commitment toward internal/external customer satisfaction.

Requires ability to operate PeopleSoft, CSG, and PC computer, consisting of Windows and Excel software (could include Mintek and SETS).

Must possess strong verbal and interpersonal communication skills, including the ability to meet and communicate with all levels of employees.

Knowledge of CATV parts and equipment is helpful.

Must possess a valid driver’s license and safe driving record.

A proficient licensed forklift operator is preferred

Must be able to continuously learn and retain knowledge of new and existing parts and products offered by the company.

Data entry and basic typing skills required.

Must be able to work in a fast paced high stress environment.

Functional knowledge of the People Soft Inventory system is preferred.

Education:
High school diploma or equivalent is required.

Work Experience:
Two years’ experience in the materials handling environment is desired.

Mental Demands:
Must be able to follow instructions and work independently.

Must possess the ability to think through a problem, analyze and break it down into parts to resolve or come up with a logical solution.

Must demonstrate self-motivation and ability to perform effectively in a multi-tasking environment.

Requires the ability to be watchful, anticipate act quickly with precision and good judgment.

Materials and Special Equipment Used :
Computer, printer, telephone, company vehicle, forklift, pallet jack, ladders, calculator, copier, and scanning equipment.

Management reserves the right to add or change duties and job requirements at any time.

FCC Unit_TWC: 0561

Controlling Establishment ID: 00758 – Indio Avenue 45

More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.

Time Warner Cable is an Equal Opportunity Employer – Minority/Female/Disability/Veteran/Current Unemployment Status

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