Financial Coordinator - Contour Dermatology and Cosmetic Surgery Center - Rancho Mirage, CA

POSITION : Financial Coordinator
REPORTS TO : Office Manager
EDUCATION AND EXPERIENCE:

• High School Diploma


• Medical Billing Experience preferred *willing to train*


• Customer Service Experience

GENERAL PURPOSE:
To support the daily operations and functions of the practice. To contact patients in a timely manner prior to their appointment. With intent to inform the patient if their deductible is not met and potential office visit/treatment costs. Also to discuss insurance related information and to review patient balances and collect payment.

JOB TASKS AND RESPONSIBILITIES:

• Employee is to check benefits for patients who are scheduled with primary providers to see deductible status, then secondary providers


• Employee is to contact all of providers’ patients according to timeline to inform patients of their deductible status


• Eligibility

• Assist in daily functions of the billing department

• Answer phone calls, check voicemails, return calls, and faxes

• Contact patients prior to appointment


• Call patients about benefits


• Discuss minimum office visit charge


• Reschedule if needed


• No call needed if patient met deductible


• Call daily until appointment if patient does not answer


• remove reminder calls for these patients


• Co-Pay and Patient Balance


• Collect patient balance in room if patient has not met deductible


• Financial Coordinator to go into exam rooms to discuss with patients estimated costs of scheduled treatment


• If patient proceeds with treatment – create bill, sign financial form, and collect payment


• If patient declines – document and notify medical assistant

REQUIRED FUNCTIONS:

• Ability to work at all Contour Dermatology and Cosmetic Surgery Center locations


• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


• Moving about on foot to accomplish tasks (i.e. – going into patient rooms).


• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.


• Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.


• Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.


• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

Job Type: Full-time