Public Area Attendant - Arrive Palm Springs - Palm Springs, CA

What you get to do : Maintain the cleanliness and appearance of the hotel. Provide customers with quality service in a timely and friendly manners

ARRIVE SERVICE MODEL :

The expectation of all staff and leadership at ARRIVE is: “there is no job that is not my responsibility.” The ARRIVE vision is to have the team assist our guests in any possible way, from checking in the guest to delivering a late-night room service order and everything in between. ARRIVE staff and leadership should champion this culture in every touch point of our business from our associates, guests, owners and communities.

Duties and Responsibilities include the following. Other duties may be assigned.

• Take every opportunity to provide friendly and courteous service to our guest
  

• Clean and maintain the cleanliness and appearance of the restaurant and bar, hallways, public restrooms, pool area, pathways and other areas of the hotel.
  

• Performs various cleaning and maintenance activities to include sweeping and mopping all tile surfaces, polish as necessary all floor space, and cleaning glass.
  

• Deliver items to guests as requested such as iron and board, extra towels, etc.
  

• Check and replenish your supplies and cleaning tools.
  

• Follow procedures for entering and leaving guest room.
  

• Report all maintenance needs to Supervisor.
  

• Monitors building and grounds to ensure a neat and clean presentation and environment.
  

• Follows all written and verbal instructions.
  

• Cleans rest rooms and restocking supplies as needed.
  

• Disposal of trash in designated areas.
  

• Maintains all equipment to include:
  

• vacuum cleaners
  


• trash cans
  


• mop buckets
  


• cleaning supplies
  

• Ensures security of building during and after completed jobs and reports any security violations to management.
  

• Reports and repairs emergency maintenance problems and/or environmental hazards immediately.
  

• Adheres to all company policies and procedures paying special attention to health and/or safety procedures.
  

• Assists Room Attendants as needed.
  

• Performs other related duties as assigned.
  

Skills:

Oral Communication Skills

Written Communication Skills

Reading Skills

Time Management

Lifting up to 50 pounds

Physical Dexterity

Ability to stand for extended periods of time

Ability to reach, bend, stoop and kneel

Education/Experience:

High School Diploma or Equivalent. Prior maintenance experience helpful.

Environment:

Outdoors 75% of 8 hour shift. Working in the restaurant, poolside, guest corridors and guest rooms.