Beach Club Manager (Temporary)
Beach Club Manager
At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Beach Club Manager, your leadership and passion for guest service will drive outstanding operating results – and ensure the Beach Club is both a preferred dining destination and workplace.
Summary of Responsibilities:
Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, engaging and proactive customer service while supporting fellow Colleagues
- Demonstrate Fairmont core values in all interactions
- Oversee all aspects outlet operations to ensure an exceptional guest experience
- Motivate, lead, coach and manage all aspects of team members” performance
- Facilitate Food and Beverage training and follow-up training programs to address any additional needs as required
- Demonstrate a complete understanding of Fairmont Food & Beverage standard operating policies & procedures and ensure team compliance
- Assist with the development of menus, wine list, specifications and standards for all restaurant operations as required
- Assist in the development and implementation of innovative promotional and sales events by constantly seeking out creative ways to improve service and increase business volumes
- Demonstrate thorough knowledge of Food and Beverage products and menus, daily features, specials and services provided by the department and the hotel
- Conduct shift briefings and departmental meetings ensuring that colleagues are well informed and prepared to deliver outstanding service
- Ensure all outlet employees are trained on the proper use of equipment, tools and systems
- Schedule and manage staff to support our service level commitments and labour cost goals
- Assist in the preparation and execution of the annual Food & Beverage budget, capital plan and strategic projects
- Prepare and manage all aspects of outlet budget including revenue and cost forecasting
- Develop and maintain close and effective working relationships with all supporting departments
- Resolve guest concerns in a prompt and efficient manner, follow correct documentation procedures and ensure relevant departments are notified in a timely manner
- Follow and ensure compliance with all corporate, hotel and departmental policies and procedures
- Participate in hotel committees
- Perform any other function related duties and projects as assigned
Qualifications:
- Three to five years experience in all facets of hotel Food & Beverage operations including a minimum of two years leadership experience in a luxury hotel environment is required
- Strong knowledge of wine and fine dining service is required
- At least 1 year”s international experience in a luxury hotel environment is preferred
- A degree in Hospitality Management or Restaurant Management is preferred
- Proven ability to focus attention on guest needs, remaining calm and courteous at all times
- Proven strong supervisory/leadership skills and the ability to meet high levels of service excellence
- Proven ability to work cohesively as part of a team in a multi cultural, diverse environment
- Strong communication and organizational skills are required
- Proven ability to work efficiently in a demanding and fast paced environment
- Excellent organizational skills with ability to prioritize and multi-task is required
- Knowledge of Delphi, Micros POS Systems and MS Office applications are required
Visa Requirements: Insert text as applicable
APPLY TODAY: Whether you”re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts-and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That”s why you’ll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London”s The Savoy, New York”s The Plaza, and Shanghai”s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
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